At Sevoral, we create handcrafted jewelry designed to last a lifetime. Your satisfaction is our priority, which is why every piece is backed by our Warranty.
What's Covered
- Craftsmanship defects, including structural or material flaws.
- Repairs for normal wear, such as loose stones, broken clasps, or similar issues.
What's Not Covered
- Damage from misuse, accidents, or unauthorized repairs.
- Tarnishing or discoloration caused by chemicals, perfumes, or excessive moisture.
- Lost or stolen items.
Contact Us: Email our support team at contact@sevoral.com with proof of purchase and a description of the issue.
Send Your Jewelry: Once we confirm the warranty claim, we’ll guide you on securely shipping your jewelry to us for evaluation.
Repair or Replacement: If eligible, we will repair or replace the item free of charge. For non-warranty repairs, we will provide a quote before proceeding.
Our Promise
Sevoral jewelry is more than an accessory—it’s a reflection of the care, craftsmanship, and quality that go into every piece. Our Warranty is our promise to stand behind our work and ensure your jewelry brings joy for years to come.
Thank you for trusting Sevoral to create something special for you.
